Angela Ahrendts’ Apple is No “Store” – It’s a Community
Selling stuff in an Apple store is nowhere to be found in Angela Ahrendts’ vision for Apple’s retail business, which she is in charge of...
Coach, Kors & Kate: The Handbag Wars
The North American handbag market, which achieved mid-to-high single-digit growth through most of this millennium, saw its 2015 rate cut...
Ubiquity Versus Exclusivity
The Evolution of Luxury Taste Disruption in a myriad of forms impacted luxury brands in 2015, slowing growth to a glacial pace globally...
At Coach, It’s a New Day
The brand transformation at Coach announced by Victor Luis on June 19, 2014 is gaining traction. We are six quarters into its new modern...
It’s Time for a Department Store Renaissance!
It has been reported that we are experiencing the twilight of the department store. Critics suggest that this once glorious edifice to...
The NRF Big Show
Technology and the Internet are disrupting virtually everything they touch. To make matters worse, the technology that is disrupting your...
Origins
Made In Italy “All I know is, when I see a ‘Made in Italy’ label, I want to buy it!” This is typical of comments I hear from the...
Investment Bellwethers: Four Pivotal Brands
Investor Headline: Slowing topline growth in tandem with increased marketing and IT spend leads to margin contraction and a disappointing...
2015 Luxury Disruption Chaos & Hope
Changing Pillars of Luxe The luxury industry is steeped in heritage that is paramount to brand positioning, so it’s no surprise that it...
At Your Service: Two Case Studies
In the developed world, retailing remains under siege. As we know, a steady flow of new Internet competitors vie for consumer dollars,...