Customer Lifetime Value:
The constant flurry of news emanating from Amazon about fashion and appliances, Prime Day results and the Whole Food acquisition triggers...
Coach, Kors & Kate: The Handbag Wars
The North American handbag market, which achieved mid-to-high single-digit growth through most of this millennium, saw its 2015 rate cut...
Ubiquity Versus Exclusivity
The Evolution of Luxury Taste Disruption in a myriad of forms impacted luxury brands in 2015, slowing growth to a glacial pace globally...
At Coach, It’s a New Day
The brand transformation at Coach announced by Victor Luis on June 19, 2014 is gaining traction. We are six quarters into its new modern...
Origins
Made In Italy “All I know is, when I see a ‘Made in Italy’ label, I want to buy it!” This is typical of comments I hear from the...
2015 Luxury Disruption Chaos & Hope
Changing Pillars of Luxe The luxury industry is steeped in heritage that is paramount to brand positioning, so it’s no surprise that it...
Hindsight is Always 20/20
In April 2011, I read my New Yorker cringing at Reed Krakoff’s comment on his design process at Coach: “I bang it out,’ he said.‘I know...
Prestige Jewelry: Coming to Your Local Outlet?
The number of emails in my inbox alerting me about sales is seemingly infinite, and frankly, I’m losing interest. The funniest was...
